The honest truth about products, services, strategies and techniques can be overwhelming at a time when businesses are looking to change, adapt and grow quickly. It’s important for businesses to engage widely and know what the best approach will be. We can help. We offer two services in this category. We can gather samples of your target market and conduct direct research through focus groups. We can also provide mystery shoppers that confidentially engage with your business at various operational levels. Together the reports we merge provide valuable insight for consideration. The MicroFocus Programme is flexible and fully customisable to your needs.